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Technical support

Pre sales technical support:

1. Product selection: recommend the product that is most suitable for you.

2. Proposal: provide professional solutions

Configure the system program, please browse the website column solutions, common problems to study, if you do not understand the place, you can contact the company business staff or technical personnel, ask for more information and consultation.

 

After-sale technical support:

1. Construction, installation and commissioning support: beyond professional technical support.

2, troubleshooting and problem-solving

 

For better technical support, customers should do the following preparatory work:

1, can explain the product type, purchase date, use environment, etc.

2. It is able to elaborate on the details of the failure

3. Understand the current and voltage in the field

Please browse frequently asked questions (click) and solve them according to the corresponding methods. If you can't solve them yourself or solve them, please contact the company's technicians.

1, telephone: 0755-23444411

2, e-mail: tech#110365.com (when you send an e-mail, please change it into @ to prevent spam).

3, online QQ (click the bottom right corner of the home page)

 

Development technical support: if you need two development technical support, please contact the company technician.


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Shenzhen CHTOP Technology  Co.,Ltd